Last updated: 29 August 2026
Kenrika Supplies supplies decorating tools, PPE, abrasives, consumables and related trade products through our online store.
Orders are processed as quickly as reasonably possible.
Orders placed on weekends or public holidays will normally begin processing on the next working day.
During busy periods or where stock availability changes unexpectedly, dispatch may take longer. If there is a significant delay, we will contact you where possible.
Available delivery methods, prices and estimated delivery times are displayed at checkout.
Delivery estimates are not guaranteed unless expressly stated otherwise.
Working days normally exclude Saturdays, Sundays and UK public holidays.
Customers are responsible for providing a complete and accurate delivery address.
Please check your delivery details carefully before completing your order.
If an incorrect or incomplete address results in an order being returned to us, additional delivery charges may apply before the order can be resent.
Where tracking is available, tracking information will normally be provided once your order has been dispatched.
Some smaller or lower-value shipments may use delivery services that provide limited tracking information.
If a parcel arrives visibly damaged, please photograph the packaging and product and contact us at office@kenrika.co.uk as soon as reasonably possible.
Please retain the packaging while we investigate the issue.
If an order has not arrived within the expected delivery period, please contact us at office@kenrika.co.uk or +44 7568 470957 with your order number.
We may need to investigate the shipment with the delivery company before a replacement or refund can be arranged.
Where an order contains several products, we may occasionally dispatch items separately. You will not be charged additional delivery costs solely because we choose to split an order.
Unless international shipping is specifically offered to your destination at checkout, orders are intended for delivery within the United Kingdom.
Where international delivery is offered, customers may be responsible for customs duties, import VAT, taxes or handling fees charged by the destination country.